eCommerce Support

You work hard to bring customers to your website, so it’s important to make their online transaction seamless. Website outages and technical problems, especially during an online shopping experience, can cost your company both revenue and customers.

Unidev offers our clients 24 hour, 7 day a week support, so you can focus on your business while we ensure your website is functioning optimally.

Take advantage of our online help desk. As a client, you have access to this service, which enables you to request support and technical assistance. Once the request has been received, progress can be tracked keeping you up to date on all communications and website updates. With Unidev’s eCommerce support, you have peace of mind knowing that your customers will have a positive experience while working with your company.

We have two different levels of eCommerce support plans available to help keep your site functioning as expected. View the features of our Advanced and Enterprise eCommerce Support Packages below.