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Ecommerce Portfolio


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Magento eCommerce, Website Design, Responsive Design.

Magento Support

You work hard to bring customers to your website, so it’s important to make their online transaction seamless. Website outages and technical problems, especially during an online shopping experience, can cost your company both revenue and customers.

Unidev offers our clients 24 hour, 7 day a week support, so you can focus on your business while we ensure your website is functioning optimally.

Take advantage of our 24-hour help desk. As a client, you have access to this service, which enables you to request support and technical assistance. Once the request has been received, progress can be tracked keeping you up to date on all communications and website updates. With Unidev’s Magento support, you have peace of mind knowing that your customers will have a positive experience while working with your company.

We have two different levels of Magento support plans available to help keep your eCommerce site functioning as expected. View the features of our Advanced and Enterprise Magento Support Packages below.

Magento Support Plans

Advanced

PRICING IS PER SITE PER MONTH.

  • Free Development Site
  • Daily Backups for Each Environment
  • Security and Malware Scans
  • Database Maintenance
  • 24/7 Uptime Monitoring
  • Access to 24/7 Support Ticketing System
  • Dedicated Project Manager
  • Priority Support
  • Up to 4 hours Website Changes
  • Quarterly Accessibility & Link Checker Scan
  • Quarterly SEO Analysis
  • Technical Consultation

Enterprise

PRICING IS PER SITE PER MONTH.

  • Free Development Site
  • Development Pushes Prior to Production Pushes
  • Daily Backups for Each Environment
  • Security and Malware Scans
  • Database Maintenance
  • 24/7 Uptime Monitoring
  • Access to 24/7 Support Ticketing System
  • Dedicated Project Manager
  • Magento Security Patch Installation
  • Magento Extension Removals
  • Premium Priority Support
  • Up to 4 hours Website Changes
  • Quarterly Accessibility & Link Checker Scan
  • Quarterly SEO Analysis
  • Technical Consultation

 

 



Ready to get started? Use the form below to contact us for more information and pricing on our Magento support plans.




 

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